BalVino Productions Return Policy
Shop for Counter balance wine bottle holder or floating wine bottle holder or balancing wine bottle holder. Each of our balancing wine holders are completely handmade in our wood shop and not mass produced like our competitors. If you love wine these wine accessories are for you.
Returns are accepted for a full refund of the cost of the product. All returns must be shipped back in their original packaging, including any extras shipped along with the order (stickers, envelopes, information cards, etc.) You will be responsible for the cost of return shipping and the refund does not include the original shipping cost.
Exchanges are also accepted if you happen to order the wrong style of BalVino or are unsatisfied with the product. You will be responsible for the cost of shipping the original product back, plus the additional shipping charge of sending the new style to you.
Returns/exchanges are not accepted for custom BalVino but we will work with you prior to their fabrication in order to ensure that you will be satisfied with the final product.