BalVino Productions Terms & Conditions
Shop for Counter balance wine bottle holder or floating wine bottle holder or balancing wine bottle holder. Each of our balancing wine holders are completely handmade in our wood shop and not mass produced like our competitors. If you love wine these wine accessories are for you.
TERMS & CONDITIONS
Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. If your BalVino will not balance with a standard wine bottle, we will replace it as long as the original is returned damage free and within 60 days of purchase.
We guarantee that your BalVino will balance using a standard size/shape bottle of wine. The design of the BalVino necessitates that the placement of the bottle of wine within the BalVino must be manipulated in order to find the systems center of balance. Every BalVino that we sell has been tested in our workshop to ensure that it will balance. If for some reason however, you are unable to get yours to balance please contact us within 30 days of purchase. In most cases we will request that the BalVino in all of its original packaging be shipped back to us and we will provide a replacement.
Any complaints about items or sellers may be sent to firstname.lastname@example.org. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact with you.
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
These terms and conditions are subject to change.